Bvocalized Systems Inc. - Logo
 
Home | About Us | Services | Solution | Prices | News | Tour | FAQ | Login | Investors  
WE Deliver Mobile Assistance by Voice Simplay Call, Ask and Listen
 
  Solution
Bvocalized provides a hosted application solution for “voice activated virtual assistance and service delivery through phone devices”. Our solution fit’s in to your business environment as an extension of customer services package by allowing voice driven phone support. Bvocalized proprietary and indigenously developed unified services management and delivery platform called Resource Allocation and Management Software (RAMS) acts as the backbone of almost all our products and services.

RAMS platform combines seamless integration with hosted IVR (Intelligent Voice Response) system to provide a world class voice driven virtual assistance for your industry specific business. This is a fully customizable environment that gets retrofitted into your own CRM/ERP systems.

How it works?

Bvocalized hosted application solution provides all the necessary attributes inherent in hosted application provisioning model for the advantage of your business operations. These include, Ease of deployment, Geographical independence, Global accessibility, Low or no maintenance cost, Platform independence, Predictable monthly cost, Rapid deployment and Seamless integration with your internal ERP environments.

Bvocalized solution can be easily adapted by different customer service delivery environment in a wide cross section of industries. Our proprietary platform can easily transform, integrate and adapt to your business needs as part of the enhanced service offerings to your customers or internal organizational needs. View industry integration reference chart.

Please Note: For Screen Shots, Application Demo or Detailed Information Fill Request Information Form. We will contact you within 24 hours.

Application Customization

Adaptation to your internal coding system
Customized look and feel adaptation for various GUI
Localized management reporting
Multi-currency, time zones and language adaptation (coming soon)
Local and international telephone numbers including toll free lines
Intelligent Voice Response (IVR) system Integration & Set-up
Build personalized “Phone Call Rules”
Choice of machine generated or personalized voice recording
Customized message broadcast
Customized set up for reminders, appointment reminders scheduling
Call Management System
Voice Recordings Management
Transcribed Text Management and Archiving
Response agent’s HR management  
Accounting and costing module
Technical Support and Trouble Tickets Management
Customer Relationship Management Module
Online Database Management
Management Reporting
Real time Graphs & Charts

Please note: For Screen Shots, Application Demo or Detailed Information Request Information Form. We will contact you within 24 hours.

Solution Advantages

Market Advantage

Lack of Anytime, Anywhere Internet Access:

People are on the move all the time and finding Internet-driven information is not always conveniently accessible to everyone all the time. Some times it is inconvenient, labor intensive and costs expensive mobile airtime; then finding the relevant, reliable and timely information requires specialized database accessibility and internet search expertise. Other times it is just pure convenient to order search by voice instead of hands on computer access.

Need for a Virtual Assistance 24x7:

The other challenge is to have the convenience of asking someone to execute tasks of secretarial nature that need’s to get done any time of the day, even at odd times. A powerful concept when you think of having a virtual assistant by your side 24x7 that can respond to your commands at a time when one else is available.

Capturing thoughts and ideas of value as a permanent record:

The problem with thoughts and ideas is that they’re not tactile in nature, meaning that they don’t have any solid or tangible physical form to grasp onto. By capturing our thoughts, we insure that they don’t fall through the cracks and get lost. A single good thought can be worth millions of dollars or it can single-handedly produce a significant and meaningful change in your life. You simply can’t afford to lose any of these precious thoughts just because you didn’t have a way to capture them.

Customization Advantage

A fully customizable solution Bvocalized engineers can bring the same user experience currently offered by the company to its direct customers. These include:

Customizing voice commands that fits in your business environments for example if you are a traveling agency you may want to create question categories selection for your mobile customers that may include a voice driven menu selection as:

Select (1) for Traveling Advisory Or Press (2) for Secretarial Services

Press (1) or say Traveling Advisory, that will have sub categories such as:

Press (1) or say Traveling News
Press (2) or say Road Conditions
Press (3) or say Finding Hotels
Press (4) or say Making Reservations Etc….


Press (2) or say Secretarial Services, that may have sub categories such as:
                 
Press (1) or say Dictating Notes, Emails, Memo’s
Press (2) or say Scheduling Reminders, Appointments
Press (3) or say Finding Something or Someone
Press (4) or say Other Secretarial tasks


A service of convenience and re-assuring thought for travelers that will feel being in touch with you as partners in travel 24x7. View industry integration reference chart.

Bvocalized services works very close with OPISS (Organization of Professional Internet Search Specialist) for training its search specialists. Bvocalized through OPISS can also provide customized training to your search specialists. The agents can be trained specifically in their area of expertise thereby enhancing your customer’s user experience.
Bvocalized has the ability to take calls on your behalf and provide expert response through already trained experts within our geographically
  spread out call center environments. These include facilities in North America (Near Shore) and South Asia (Off Shore) for cost advantages.
Bvocalized services can be delivered internationally. Bvocalized network of telecommunication partners can provide local telephone numbers to travelers for a number of international destinations. Call us for inquiries at +1(647)477-7755

Business Advantage

Cuts down direct customer and agent interaction, saving unnecessary time loss.
Minimizes reliance of Internet availability 24x7 for users/customers thereby maximizing business marketability to mobile users.
Provides hands free, voice driven, interactive recording capabilities for cell phone users that complies with US Vehicle Code (VC) 23123.
Unique advantage of 100% error free speech to text and text to speech capability that is unparalleled in voice recognition technology today.
Integrates and provides several tools that enhance customer experiences.
Predictable pricing based on monthly subscription and user licensing options.
Web application independent of geographical location.
Virtually no maintenance or system expertise required by the users.
Provides 24x7 technical support
Technical team available for feature enhancements, integrations and customization.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis nataoque

Contact Us | Privacy Policy | Terms of Service
©Copyright 2006 Bvocalized.com. All Rights Reserved.